No. | Item | Description |
1 | Company Name | Concentric Corporation (Nasdaq:CNXC) |
2 | Website | https://www.concentrix.com/ |
3 | Establishment | Founded in 1983 |
4 | Location | Kuala Lumpur
Cyberjaya |
5 | Business Nature | leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands |
6 | Job Title | Customer Support Consultant |
7 | Number of Positions | 15 |
8 | Job Description: | ● Addressing and resolving inbound customer support inquiries
● Working with internal cross-functional partners to resolve customer inquiries. ● Possess a service-oriented mind set and approach to work, delivers value through service. ● The ability to thrive in a dynamic, team-focused environment and able to comprehensively ● Able to demonstrate experience developing and exercising strong judgment skills. ● The ability to demonstrate empathy and emotional intelligence with customers while determining a solution to their needs. ● Eagerness and ability to work in fast-paced, startup-like environment. ● Demonstrated ability to work and collaborate within a team |
9 | Requirements | ● Ability to read & write in English & Mandarin/Cantonese
● Ability to reas Mandarin in traditional words ● Customer-service oriented ● Preferably strong computer navigation skills & PC knowledge ● Education: SPM and above ● Must be able to work on rotation shifts as needed (Weekdays, Weekends & Public Holidays) |
10 | Contact Information | Olivia Wan – 0185770100 |
11 | Email Resume to | olivia_wan006@outlook.com |
12 | Expiry Date | Feb 2025 |